#ciem-support-root{--violet:#8052ff;position:fixed;z-index:2147483000;right:max(16px,env(safe-area-inset-right));bottom:max(18px,env(safe-area-inset-bottom));font-family:"DM Sans",system-ui,-apple-system,"Segoe UI",sans-serif;color:#151629}#ciem-support-root *{box-sizing:border-box}#ciem-support-actions{display:flex;flex-direction:column;align-items:flex-end;gap:12px}.ciem-float-btn{position:relative;display:flex;align-items:center;justify-content:center;gap:10px;min-height:54px;padding:0 19px;border:0;border-radius:18px;color:#fff;font-weight:800;font-size:14px;letter-spacing:.01em;text-decoration:none;cursor:pointer;box-shadow:0 14px 32px #08091652;transition:transform .2s ease,box-shadow .2s ease;isolation:isolate}.ciem-float-btn:hover{transform:translateY(-3px);box-shadow:0 18px 42px #08091670}.ciem-float-btn:focus-visible{outline:3px solid #fff;outline-offset:3px}.ciem-float-btn svg{width:22px;height:22px;flex:none}.ciem-chat-button{background:linear-gradient(115deg,#8b51ff,#6132ed 56%,#3e56ff);box-shadow:0 12px 32px #673de66b,inset 0 1px #ffffff50;animation:ciem-chat-glow 2.8s ease-in-out infinite}.ciem-chat-button:before{content:"";position:absolute;z-index:-1;inset:-4px;border-radius:21px;border:1px solid #a986ff75;animation:ciem-ring 2.8s ease-out infinite}.ciem-whatsapp-button{background:linear-gradient(115deg,#16d479,#079b5b);box-shadow:0 12px 30px #08a76459,inset 0 1px #ffffff50}.ciem-chat-badge{position:absolute;top:-6px;left:-7px;width:15px;height:15px;border:3px solid #f8f7ff;background:#ff4fb8;border-radius:50%;box-shadow:0 0 0 4px #ff4fb833}.ciem-chat-badge:after{content:"";position:absolute;inset:-4px;border:1px solid #ff58bd;border-radius:50%;animation:ciem-ring 1.8s ease-out infinite}.ciem-support-panel{position:absolute;right:0;bottom:calc(100% + 15px);display:flex;flex-direction:column;width:min(390px,calc(100vw - 32px));height:min(600px,calc(100dvh - 160px));min-height:360px;overflow:hidden;border:1px solid #ffffffbd;border-radius:25px;background:#fff;box-shadow:0 26px 90px #0b0b2742;opacity:0;transform:translateY(12px) scale(.98);transform-origin:bottom right;pointer-events:none;transition:opacity .2s ease,transform .2s ease}.ciem-support-panel.is-open{opacity:1;transform:translateY(0) scale(1);pointer-events:auto}.ciem-panel-head{position:relative;flex:none;padding:20px 19px 18px;color:#fff;background:radial-gradient(ellipse at 0% 0%,#ffffff2d,transparent 52%),linear-gradient(125deg,#6c36e9,#7248fc 57%,#3482ff)}.ciem-panel-head:after{content:"";position:absolute;width:105px;height:105px;right:-30px;top:-54px;border:1px solid #ffffff27;border-radius:50%;box-shadow:0 0 0 17px #ffffff0a,0 0 0 35px #ffffff08}.ciem-panel-title{position:relative;z-index:1;display:flex;align-items:center;gap:11px}.ciem-agent-icon{width:39px;height:39px;display:grid;place-items:center;border:1px solid #ffffff69;border-radius:14px;background:#ffffff24;font-size:19px;box-shadow:inset 0 1px #ffffff50}.ciem-panel-title strong{display:block;font-size:15px;letter-spacing:-.02em}.ciem-panel-title small{display:flex;align-items:center;gap:6px;margin-top:4px;font-size:11px;color:#ebe6ff}.ciem-live-dot{width:7px;height:7px;border-radius:50%;background:#4ff0a7;box-shadow:0 0 9px #4ff0a7}.ciem-close{position:absolute;z-index:2;right:13px;top:12px;width:35px;height:35px;border:1px solid #ffffff50;border-radius:12px;background:#ffffff18;color:#fff;font-size:22px;cursor:pointer}.ciem-welcome{position:relative;z-index:1;margin-top:15px;font-size:12px;line-height:1.55;color:#f3eeff}.ciem-chat-messages{flex:1;min-height:0;overflow-y:auto;padding:17px 14px 10px;background:radial-gradient(ellipse at 100% 0%,#f2edff 0,transparent 38%),#fafaff;scroll-behavior:smooth}.ciem-msg{max-width:86%;margin:0 0 11px;padding:10px 12px;border-radius:15px;background:#fff;color:#292b3f;font-size:13px;line-height:1.5;box-shadow:0 3px 13px #3224660b;border:1px solid #eeedf6;overflow-wrap:anywhere;white-space:pre-wrap}.ciem-msg.visitor{margin-left:auto;border:0;color:#fff;background:linear-gradient(130deg,#7850f6,#5267fa);border-bottom-right-radius:5px}.ciem-msg.admin{border-bottom-left-radius:5px}.ciem-msg time{display:block;margin-top:4px;font-size:9px;opacity:.66}.ciem-start-form{display:grid;gap:9px;margin:auto 14px;padding:15px;border:1px solid #e8e5f4;border-radius:17px;background:#fff;box-shadow:0 9px 30px #2a1c4b0a}.ciem-start-form p{margin:0 0 2px;color:#414259;font-size:12px;line-height:1.45}.ciem-start-form input,.ciem-start-form textarea,.ciem-reply-form textarea{width:100%;padding:11px 12px;border:1px solid #e3e1ed;border-radius:12px;outline:none;background:#fafaff;color:#25263a;font:inherit;font-size:13px;resize:none}.ciem-start-form input:focus,.ciem-start-form textarea:focus,.ciem-reply-form textarea:focus{border-color:#8860ff;box-shadow:0 0 0 3px #8155ff19}.ciem-start-form textarea{min-height:76px}.ciem-start-form button,.ciem-reply-form button{display:flex;align-items:center;justify-content:center;gap:8px;border:0;border-radius:12px;background:linear-gradient(115deg,#8250ff,#5366fa);color:#fff;font:800 13px system-ui,sans-serif;cursor:pointer;box-shadow:0 7px 18px #6748ed30}.ciem-start-form button{height:43px}.ciem-start-form button:disabled,.ciem-reply-form button:disabled{opacity:.6;cursor:wait}.ciem-reply-form{display:flex;align-items:flex-end;gap:9px;padding:11px 12px max(12px,env(safe-area-inset-bottom));border-top:1px solid #eeedf4;background:#fff}.ciem-reply-form textarea{min-height:42px;max-height:100px;flex:1;background:#f7f6fb}.ciem-reply-form button{height:42px;width:45px;flex:none;font-size:21px}.ciem-error{color:#c42256;font-size:11px;line-height:1.4}.ciem-closed-note{margin:12px 0 0;text-align:center;color:#76778e;font-size:11px}@keyframes ciem-ring{0%{transform:scale(.8);opacity:.75}80%,100%{transform:scale(1.55);opacity:0}}@keyframes ciem-chat-glow{0%,100%{box-shadow:0 12px 32px #673de66b,inset 0 1px #ffffff50}50%{box-shadow:0 12px 38px #914aff96,inset 0 1px #ffffff50}}@media(max-width:600px){#ciem-support-root{right:max(13px,env(safe-area-inset-right));bottom:max(14px,env(safe-area-inset-bottom))}#ciem-support-actions{gap:10px}.ciem-float-btn{min-height:52px;padding:0 16px;border-radius:17px;font-size:13px}.ciem-support-panel{right:0;bottom:calc(100% + 12px);width:min(390px,calc(100vw - 26px));height:min(570px,calc(100dvh - 150px));min-height:min(360px,calc(100dvh - 190px));border-radius:23px}.ciem-panel-head{padding:17px 16px 15px}}@media(prefers-reduced-motion:reduce){.ciem-float-btn,.ciem-support-panel{transition:none}.ciem-chat-button,.ciem-chat-button:before,.ciem-chat-badge:after{animation:none}}

.ciem-panel-head{background:radial-gradient(ellipse at 0 0,#ffffff31,transparent 48%),linear-gradient(130deg,#5732cb,#7850ec 52%,#3479e8)}.ciem-panel-title strong{font-size:15px;letter-spacing:-.03em}.ciem-agent-state{display:flex;align-items:center}.ciem-wait-dot{width:7px;height:7px;border-radius:50%;background:#ffd36b;box-shadow:0 0 9px #ffd36b}.ciem-start-form{gap:10px;padding:16px}.ciem-form-heading{display:grid;gap:4px}.ciem-form-heading b{font:800 15px/1.3 Manrope,"DM Sans",system-ui,sans-serif;color:#24243a;letter-spacing:-.025em}.ciem-form-heading small{color:#76778d;font-size:11px}.ciem-form-kicker{color:#7652df;font-size:9px;font-weight:900;letter-spacing:.16em}.ciem-suggestions{display:flex;flex-wrap:wrap;gap:6px;margin:1px 0 2px}.ciem-suggestions button{min-height:29px;padding:0 9px;border:1px solid #e7e2f6;border-radius:999px;background:#f7f4ff;color:#6245b4;font:700 10px system-ui,sans-serif;cursor:pointer;transition:.16s}.ciem-suggestions button:hover{border-color:#a68bf2;background:#eee8ff;transform:translateY(-1px)}.ciem-start-form input,.ciem-start-form textarea{border-color:#e8e7ef;background:#fbfbfe}.ciem-start-form input{height:42px}.ciem-start-submit{min-height:44px!important;border-radius:13px!important;background:linear-gradient(115deg,#7850ec,#4f69ed)!important;font:800 12px system-ui,sans-serif!important}.ciem-privacy-note{text-align:center;color:#9a9aad;font-size:9px}.ciem-agent-banner,.ciem-waiting-banner{display:flex;align-items:center;gap:9px;width:100%;margin:0 0 13px;padding:10px 11px;border-radius:14px}.ciem-agent-banner{border:1px solid #cbe9dc;background:linear-gradient(110deg,#effbf5,#f7fcf9);color:#225b42}.ciem-agent-avatar{width:29px;height:29px;display:grid;place-items:center;border-radius:10px;background:linear-gradient(145deg,#14ad76,#39d3a1);color:white;font-weight:900}.ciem-agent-banner span:nth-child(2){min-width:0;display:grid;gap:2px}.ciem-agent-banner b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px}.ciem-agent-banner small{color:#5d7e70;font-size:9px}.ciem-agent-banner>i{margin-left:auto;white-space:nowrap;color:#138759;font-size:7px;font-style:normal;font-weight:900;letter-spacing:.08em}.ciem-waiting-banner{border:1px solid #e8e4f3;background:#fff;color:#54556d}.ciem-wait-icon{width:29px;height:29px;display:grid;place-items:center;border-radius:10px;background:#f0ecfb;color:#7554cf;font-size:18px}.ciem-waiting-banner span:last-child{display:grid;gap:2px}.ciem-waiting-banner b{font-size:10px}.ciem-waiting-banner small{color:#85859a;font-size:9px}.ciem-agent-name{display:block;margin:0 0 4px;font-size:10px;font-weight:800;opacity:.9}.ciem-new-chat{display:block;margin:8px auto 0;padding:9px 13px;border:0;border-radius:10px;background:#eee9ff;color:#5030c7;font-weight:700;cursor:pointer}.ciem-closed-note{margin:12px 8px 0}.ciem-panel-title small{max-width:280px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* Premium identity, agent attribution, notification state and mobile-first polish */
#ciem-support-root{font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;--ciem-violet:#7757e8;--ciem-ink:#111729;--ciem-muted:#717b96}
#ciem-support-root .ciem-support-panel{border:1px solid rgba(173,159,226,.24);border-radius:22px;background:#fbfbff;box-shadow:0 28px 90px rgba(13,16,39,.28),0 3px 10px rgba(15,18,40,.1);overflow:hidden}
#ciem-support-root .ciem-panel-head{position:relative;padding:21px 20px 15px;background:radial-gradient(ellipse at 0 0,rgba(113,86,222,.2),transparent 65%),linear-gradient(135deg,#fff 0%,#f7f5ff 100%);border-bottom:1px solid #e9e7f2}
#ciem-support-root .ciem-panel-title{display:flex;align-items:center;gap:12px;padding-right:34px}
#ciem-support-root .ciem-brand-icon{width:54px;height:54px;display:grid;place-items:center;flex:none;border:1px solid #e7e2f3;border-radius:16px;background:#fff;box-shadow:0 8px 24px #4431791c;overflow:hidden}
#ciem-support-root .ciem-brand-icon img{display:block;width:44px;height:44px;object-fit:contain}
#ciem-support-root .ciem-brand-copy{min-width:0;display:grid;gap:5px}
#ciem-support-root .ciem-brand-copy strong{color:#17152b;font-size:16px;font-weight:850;letter-spacing:-.035em}
#ciem-support-root .ciem-brand-copy small{display:flex;align-items:center;gap:6px;color:#6f7891;font-size:10px;font-weight:650}
#ciem-support-root .ciem-live-dot,#ciem-support-root .ciem-wait-dot{display:inline-block;width:7px;height:7px;flex:none;border-radius:50%;background:#26bf86;box-shadow:0 0 0 3px #26bf8619}
#ciem-support-root .ciem-wait-dot{background:#edaa48;box-shadow:0 0 0 3px #edaa4819}
#ciem-support-root .ciem-welcome{margin:14px 0 0;color:#59627a;font-size:11px;line-height:1.65}
#ciem-support-root .ciem-notification-toggle{min-height:31px;margin-top:12px;padding:0 10px;border:1px solid #e4e0f1;border-radius:9px;background:#fff;color:#5b4e8c;font:700 9px system-ui,sans-serif;cursor:pointer;transition:.16s}
#ciem-support-root .ciem-notification-toggle:hover{border-color:#a897dc;background:#faf8ff}
#ciem-support-root .ciem-notification-toggle.is-enabled{border-color:#c8ebdc;background:#f1fbf6;color:#208761}
#ciem-support-root .ciem-notification-toggle.is-denied{border-color:#f1d7d7;color:#9c5050}
#ciem-support-root .ciem-notice-toast{position:absolute;z-index:100;right:10px;bottom:128px;max-width:min(320px,calc(100vw - 28px));padding:12px 15px;border:1px solid #d9d0f1;border-radius:13px;background:#211b39;color:#fff;font-size:11px;line-height:1.45;box-shadow:0 14px 42px #14102255;animation:ciem-notice-in .2s ease-out}
@keyframes ciem-notice-in{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:translateY(0)}}
#ciem-support-root .ciem-chat-messages{padding:13px 16px;background:linear-gradient(180deg,#fafaff,#fff 45%)}
#ciem-support-root .ciem-agent-banner,#ciem-support-root .ciem-waiting-banner{display:flex;align-items:center;gap:10px;margin:0 0 13px;padding:10px 11px;border:1px solid #e8e5f2;border-radius:14px;background:#fff;box-shadow:0 5px 16px #241c4a09}
#ciem-support-root .ciem-agent-photo,#ciem-support-root .ciem-agent-avatar,#ciem-support-root .ciem-wait-icon{width:36px;height:36px;display:grid;place-items:center;flex:none;border:1px solid #e4e0f2;border-radius:12px;background:#f1edff;color:#5c49a7;object-fit:cover;font-weight:850}
#ciem-support-root .ciem-agent-banner-copy{min-width:0;display:grid;gap:3px;flex:1}
#ciem-support-root .ciem-agent-banner-copy b{overflow:hidden;color:#25223b;text-overflow:ellipsis;white-space:nowrap;font-size:11px}
#ciem-support-root .ciem-agent-banner-copy small,#ciem-support-root .ciem-waiting-banner small{color:#8790a4;font-size:9px}
#ciem-support-root .ciem-agent-banner>i{color:#268c68;font-size:7px;font-style:normal;font-weight:900;letter-spacing:.06em;white-space:nowrap}
#ciem-support-root .ciem-waiting-banner>span:nth-child(2){display:grid;gap:4px}
#ciem-support-root .ciem-waiting-banner b{color:#39344f;font-size:10px}
#ciem-support-root .ciem-msg{max-width:86%;padding:10px 12px;border-radius:15px;font-size:11px;line-height:1.55;overflow-wrap:anywhere}
#ciem-support-root .ciem-msg.admin{border:1px solid #e8e2f5;border-radius:5px 15px 15px 15px;background:linear-gradient(145deg,#f7f4ff,#fff);color:#29263c}
#ciem-support-root .ciem-msg.visitor{border-radius:15px 5px 15px 15px;background:linear-gradient(130deg,#7355e4,#5f4ac9);color:white}
#ciem-support-root .ciem-brand-signature{display:flex;align-items:center;gap:6px;margin:0 0 5px;color:#7669a5;font-size:8px;font-weight:850;letter-spacing:.03em}
#ciem-support-root .ciem-brand-signature img{width:18px;height:18px;object-fit:contain;border-radius:5px;background:white}
#ciem-support-root .ciem-agent-name{display:block;margin:0 0 4px;color:#433979;font-size:9px;font-weight:850}
#ciem-support-root .ciem-msg time{display:block;margin-top:5px;opacity:.63;font-size:8px;text-align:right}
#ciem-support-root .ciem-agent-connected-note{display:flex;align-items:center;gap:7px;margin:13px auto 2px;padding:7px 9px;border:1px solid #e9e7f1;border-radius:999px;background:#fff;color:#71788c;width:max-content;max-width:100%}
#ciem-support-root .ciem-agent-connected-note img,#ciem-support-root .ciem-agent-connected-note>span{width:22px;height:22px;display:grid;place-items:center;border-radius:50%;background:#eee9ff;color:#5b48a8;object-fit:cover;font-size:10px;font-weight:850}
#ciem-support-root .ciem-agent-connected-note small{font-size:8px}
#ciem-support-root .ciem-agent-connected-note b{color:#433979}
#ciem-support-root .ciem-chat-badge.has-new-message{width:11px;height:11px;border:2px solid white;border-radius:50%;background:#ff4f93;box-shadow:0 0 0 4px #ff4f9335;animation:ciem-pulse 1.3s infinite}
@keyframes ciem-pulse{50%{box-shadow:0 0 0 7px #ff4f9300}}
#ciem-support-root .ciem-form-heading{display:grid;gap:5px;margin-bottom:10px}
#ciem-support-root .ciem-form-kicker{color:#7b60cf;font-size:8px;font-weight:900;letter-spacing:.16em}
#ciem-support-root .ciem-form-heading>b{color:#201c35;font-size:14px;letter-spacing:-.025em}
#ciem-support-root .ciem-form-heading>small{color:#80879a;font-size:9px}
#ciem-support-root .ciem-suggestions{display:flex;flex-wrap:wrap;gap:6px}
#ciem-support-root .ciem-suggestions button{border:1px solid #e3deef;border-radius:999px;background:#fff;color:#524a70;font:650 9px inherit}
#ciem-support-root .ciem-privacy-note{color:#9ba1b0;font-size:8px;text-align:center}
#ciem-support-root .ciem-reply-form{border-top:1px solid #eceaf3;background:#fff}
#ciem-support-root .ciem-reply-form button,#ciem-support-root .ciem-start-submit{background:linear-gradient(125deg,#7a59e8,#5a4cc5);box-shadow:0 8px 18px #6951cd26}
#ciem-support-root .ciem-close{z-index:2;width:31px;height:31px;border:1px solid #e8e4f0;border-radius:10px;background:#fff;color:#625d73;font-size:21px;line-height:1;box-shadow:0 4px 12px #17132a0d}
#ciem-support-root [hidden]{display:none!important}
@media(max-width:650px){
 #ciem-support-root{z-index:2147483000;right:12px;bottom:max(12px,env(safe-area-inset-bottom));left:auto;max-width:calc(100vw - 24px)}
 #ciem-support-root #ciem-support-actions{position:fixed;right:12px;bottom:max(14px,env(safe-area-inset-bottom));gap:8px}
 #ciem-support-root .ciem-float-btn{min-height:47px;padding:0 15px;border-radius:15px;font-size:12px}
 #ciem-support-root .ciem-support-panel.is-open{position:fixed!important;inset:auto 8px max(9px,env(safe-area-inset-bottom)) 8px!important;width:auto!important;max-width:none!important;height:min(760px,calc(100dvh - 18px))!important;min-height:min(430px,calc(100dvh - 18px))!important;max-height:calc(100dvh - 18px)!important;margin:0!important;border-radius:22px!important}
 #ciem-support-root #ciem-panel.is-open~#ciem-support-actions{display:none!important}
 #ciem-support-root .ciem-panel-head{padding:15px 16px 11px}
 #ciem-support-root .ciem-brand-icon{width:46px;height:46px;border-radius:14px}
 #ciem-support-root .ciem-brand-icon img{width:38px;height:38px}
 #ciem-support-root .ciem-brand-copy strong{font-size:14px}
 #ciem-support-root .ciem-welcome{margin-top:10px;font-size:10px}
 #ciem-support-root .ciem-notification-toggle{min-height:29px;margin-top:9px}
 #ciem-support-root .ciem-chat-messages{min-height:75px;padding:10px 12px}
 #ciem-support-root .ciem-msg{max-width:92%;font-size:11px}
 #ciem-support-root .ciem-start-form{padding:12px 14px 14px}
 #ciem-support-root .ciem-suggestions button{max-width:100%;font-size:8px}
 #ciem-support-root .ciem-notice-toast{right:12px;bottom:max(78px,calc(env(safe-area-inset-bottom) + 72px))}
}
@media(max-width:380px){#ciem-support-root{right:8px;max-width:calc(100vw - 16px)}#ciem-support-root #ciem-support-actions{right:8px}#ciem-support-root .ciem-panel-title{gap:9px}#ciem-support-root .ciem-agent-banner>i{font-size:6px}}
@media(prefers-reduced-motion:reduce){#ciem-support-root *,#ciem-support-root *::before,#ciem-support-root *::after{animation-duration:.01ms!important;transition-duration:.01ms!important}}